Submit or update a tax form
Review your information, complete the requested tax fields, and send the form for review without replacing a valid approval prematurely.
2 min readOfficial help guides
Learn how to use TrekGuider, from your first purchase to managing your shop.
Follow a refund request or ask support to review it
Track the request beside your order and use the available support action if you disagree with the seller decision.
2 min readClaim a gift and download your product
Claim the gift with the account that matches its recipient email, then use your purchases to access the product.
2 min readCancel a subscription and understand your remaining access
Cancel from the subscription action menu and read the confirmation for the end date and remaining product access.
2 min readChoose what visitors see on your creator page
Use profile editing and Seller Settings to manage the public details and sections on your creator page.
2 min readAdd photos, tags, and a search preview to your Insight
Use Cover photo and Advanced settings to make your Insight easier to recognize and describe accurately in search results.
2 min readAdd screenshots and details that help us resolve a problem
Show the message and steps that led to the problem, then attach only the files needed to explain it.
2 min readReview connected tools and remove access
Manage each connection separately in AI & MCP, review access changes before saving, and remove agents you no longer use.
2 min readVerify your email address
Open the verification link sent to your account email, or request a fresh link from your account.
2 min readSet up two-factor authentication
Use an authenticator code alongside your normal sign-in, and save backup codes before enabling it.
2 min readComplete an identity check
Follow the photo ID request in your account and check the result after returning to TrekGuider.
2 min readBuy a digital product on TrekGuider
Add the product to your cart, review checkout, and complete your purchase. Your order and available downloads are kept in My Purchases.
2 min read