Make your creator page your own
Update the photos and description on your creator page, then choose the topics that best describe your work.
2 min readOfficial help guides
Learn how to use TrekGuider, from your first purchase to managing your shop.
Write and submit your first Travel Insight
Write your Insight in the seller editor, save unfinished work as a draft, and submit the completed article for review.
2 min readContact TrekGuider support and follow your request
Send a support message with or without an account and keep follow-up details together in the same conversation.
2 min readConnect an AI assistant to your TrekGuider account
Use the setup guide in AI & MCP, then review the connection's requested access before approving it.
2 min readCreate your TrekGuider account
Create one account for your purchases and, if you choose, your creator work.
2 min readChange your email address or password
Use the Security section of Account Settings to change your email address or password.
2 min readComplete your seller verification
Use Account Verification to complete the information and checks requested for your seller account.
2 min readSave products and follow creators
Use product favorites and creator follows to keep track of things you want to revisit.
2 min readComplete an unpaid order
Choose Complete payment beside the unfinished order in My Purchases. Check the order and payment result before trying again.
2 min readUnderstand your balances and funds on hold
Spending funds, withdrawable earnings, and held funds are different amounts with different uses.
2 min readAdd product photos, files, and helpful notes
Use Media & Files to add public photos and the materials delivered after purchase. File notes and a thank-you message help buyers get started.
2 min readWithdraw your available earnings
Use Withdraw Funds to review your available earnings, destination, fees, and expected payout before sending the request.
2 min read