Add funds to your spending balance
Review the amount and payment summary before adding money for eligible TrekGuider purchases.
2 min readPayments & balance
Payment methods, currencies, and adding funds.
8 guides
Understand your balances and funds on hold
Spending funds, withdrawable earnings, and held funds are different amounts with different uses.
2 min readPay with your balance at checkout
Use the wallet or partial-balance option offered for your purchase and review the remaining payment.
2 min readManage your saved payment methods
Manage the payment methods used for purchases from the Payment Methods section of Account Settings.
2 min readWhen a payment is declined or needs confirmation
Read the payment message, complete any bank confirmation, and check the result before trying again.
2 min readA payment is pending or my balance has not updated
Check which payment state you have before paying again or reporting a missing balance update.
2 min readGet help with a balance top-up
Check the top-up summary and the type of balance involved before reporting a problem.
2 min readUnderstand payment methods and currencies
Checkout and balance top-ups use USD. Payment choices vary by purchase, while seller payouts can use the settlement currency shown during setup.
2 min read