Add funds to your spending balance

A balance top-up adds money for spending on TrekGuider. It does not create withdrawable seller earnings.

Add funds

1. Sign in, confirm your account email if needed, and open the balance section available in your account.
2. Select Top Up Balance or Add Funds, depending on where you open your balance.
3. Enter an Amount (USD) or choose one of the suggested amounts.
4. Review Cover processing fees and decide whether to enable it.
5. Choose an available payment method or enter new payment details.
6. Check Amount credited, the estimated processing fee, and Total charge.
7. Select Add Funds and complete any payment confirmation.

Wait for the result before closing the payment window or starting another top-up. After a successful addition, check your updated Spending balance.

How the fee choice works

When Cover processing fees is enabled, the estimated fee is added to the charge so the entered amount can be credited to your balance. When it is disabled, the fee is deducted from the deposit.

Read the current summary rather than assuming the entered amount and total charge are the same. Processing fees can vary, and the displayed fee is an estimate.

If the result is unclear

A bank confirmation prompt, a declined payment, and a successful payment with a missing balance update need different next steps. Read the message before trying again.

If you are told that the payment was processed but the balance update failed, contact support instead of adding the same amount again. Keep the payment date, amount, and reference from your receipt handy.