Verify your email address
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Email verification confirms that you can receive messages at the address on your TrekGuider account. It is separate from seller verification and an identity check.
Confirm your address
- Open the verification email sent to your account address.
- Follow the verification link in that message.
- Complete any sign-in or authentication step you are shown.
- Return to your account and check whether the email reminder has cleared.
If you use two-factor authentication, you may still need your authenticator code to finish signing in after confirming your email.
If the email has not arrived
Check spam or junk, then look at the email address shown in the account reminder. If it is correct, select Resend email when the button is available. A countdown means you need to wait before requesting another message.
If the address contains a mistake, use Change email and follow the confirmation steps. Use an inbox you control and expect to keep using.
If a link does not work
A link may be expired, invalid, or already used. Request a new email and open the latest link. If your account already shows the address as verified, you do not need to repeat the step.
Contact support if a fresh link still fails. Tell us the message you see and whether you can sign in. Do not forward a working verification link or include account access codes in your request.
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