Prepare a clear product title and search preview
Name the product clearly, explain what buyers receive, and use Advanced settings to check its Meta Title and Meta Description.
2 min readOfficial help guides
Learn how to use TrekGuider, from your first purchase to managing your shop.
82 guides
Track a payout or get help with a failed withdrawal
Open Withdrawal Details to check the destination, status, fees, and any failure message before making another request.
2 min readUnderstand a payment dispute and where to get help
A disputed payment can place related activity on hold. Check the notice for the affected payment and ask support about that record.
2 min readTrack your referral rewards
Use the Referral Program page to check reward status, copy issued codes, and distinguish referral income from spending balance.
2 min readJoin the conversation or report a content problem
Use comments for discussion, the report controls for content issues, and private support for questions about your account or purchases.
2 min readHow long payments, payouts, and verification take
A payment, an earnings hold, a payout, and a verification review have separate timelines. Start by identifying the step shown in your account.
2 min readComplete a W-8BEN for a non-US individual seller
The W-8BEN records foreign individual tax status. Check citizenship, tax residence, address, tax ID, and any applicable treaty claim before signing.
2 min readChoose which emails you receive
Choose optional email categories while keeping essential account and transaction notices.
2 min readClose your account
Check your purchases, balances, and recurring payments before you schedule account deletion.
2 min readA payment is pending or my balance has not updated
Check which payment state you have before paying again or reporting a missing balance update.
2 min readSubmit a product for review and follow its progress
Select Publish on Media & Files to submit a draft. Follow it in My Products and read any requested changes before resubmitting.
2 min readUnderstand seller fees and your earnings summary
Use Sales Analytics for revenue and fee details, and Balance & Payouts to see what is ready to withdraw.
2 min read