Ask for help recovering account access
Use account recovery when your usual sign-in options are no longer available. Provide a reachable email and describe what access you have lost.
2 min readOfficial help guides
Learn how to use TrekGuider, from your first purchase to managing your shop.
Find, read, and share Travel Insights and News
Browse Travel Insights for creator articles and Travel News for the platform-managed feed. Open a story to read, follow the author, or share its link.
2 min readSave, duplicate, hide, or remove a product
Save as Draft keeps unfinished work, Duplicate creates a separate draft, and Unpublish hides a live listing. Read the confirmation before deleting.
2 min readUnderstand your first 30 days of seller benefits
Tell the standard Level 3 introductory period from a referred seller’s 4% benefit, and check the targets and countdown that apply.
2 min readUnderstand payment methods and currencies
Checkout and balance top-ups use USD. Payment choices vary by purchase, while seller payouts can use the settlement currency shown during setup.
2 min readFind a creator and contact them
Browse creators, narrow the results, and use the contact information a creator has chosen to share. Purchase support is available separately.
2 min readRead your account notifications
Open Notifications to revisit recent updates and follow links to related account pages. Marking a message as read does not complete the task it describes.
2 min readSign in to your account and sign out
Use the same sign-in details as your purchases. Complete any requested authentication, then check the account before opening orders or settings.
2 min readReview and edit your cart before checkout
Open the cart to check what you are buying. Review subscription terms separately from one-time items, and confirm the current total before checkout.
2 min readCreate and manage promo codes for your products
Open Promo Codes from My Products, choose the discount and eligible products, then set optional limits and dates before creating the code.
2 min readTrack sales and understand your analytics
Open Sales Analytics, select a time period, and use its tabs and filters to inspect earnings and orders. Read the view-count labels before comparing metrics.
2 min readCreate subscription tiers and choose billing periods
Use tiers for different content packages and billing periods for how often each package is paid. Preview both before submission.
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