Change your email address or password
Use the Security section of Account Settings to change your email address or password.
2 min readAll help guides
Learn how to use TrekGuider, from your first purchase to managing your shop.
82 guides
Complete your seller verification
Use Account Verification to complete the information and checks requested for your seller account.
2 min readUnderstand your balances and funds on hold
Spending funds, withdrawable earnings, and held funds are different amounts with different uses.
2 min readAdd product photos, files, and helpful notes
Use Media & Files to add public photos and the materials delivered after purchase. File notes and a thank-you message help buyers get started.
2 min readWithdraw your available earnings
Use Withdraw Funds to review your available earnings, destination, fees, and expected payout before sending the request.
2 min readSubmit or update a tax form
Review your information, complete the requested tax fields, and send the form for review without replacing a valid approval prematurely.
2 min readChoose what visitors see on your creator page
Use profile editing and Seller Settings to manage the public details and sections on your creator page.
2 min readAdd photos, tags, and a search preview to your Insight
Use Cover photo and Advanced settings to make your Insight easier to recognize and describe accurately in search results.
2 min readAdd screenshots and details that help us resolve a problem
Show the message and steps that led to the problem, then attach only the files needed to explain it.
2 min readReview connected tools and remove access
Manage each connection separately in AI & MCP, review access changes before saving, and remove agents you no longer use.
2 min readVerify your email address
Open the verification link sent to your account email, or request a fresh link from your account.
2 min readSet up two-factor authentication
Use an authenticator code alongside your normal sign-in, and save backup codes before enabling it.
2 min read