Resend a gift or update its recipient

The sender can manage an unclaimed gift from My Purchases, under Orders. Find the original gift instead of placing a second order.

Resend to the same address

1. Check the recipient address shown on the gift.
2. Select Resend Gift Email.
3. Confirm the address in the dialog and select Resend email.
4. Wait for the result before trying again.

Ask the recipient to check their spam folder as well as their inbox. A successful resend confirms that another email was sent; the recipient still needs to claim the gift.

Correct the recipient address

Use the edit control beside the recipient address. It opens Change recipient email.

Enter the correct address, check it carefully, and select Save & send to new email. This changes the recipient, not the product included in the gift. You cannot change it to your own email address.

If the recipient already owns a product in the gift, the order may offer Change recipient directly. Discuss the replacement address with the person you intend to receive it before saving.

Share the link when email is not arriving

Use Copy gift link when that action is available, then send it privately to the intended recipient. Copying a link does not change who the gift was addressed to. The recipient still needs to use the matching account.

If the gift has already been claimed, its delivery controls are no longer available. If a change or resend is refused, follow the message or contact support instead of repeatedly submitting it.

See sending a gift, claiming a gift, and gift access problems.