Find your tax documents and delivery settings

Open Documents from your seller account to check tax form status and available copies. This account section appears when there are relevant tax records or annual forms to show.

Find a copy of your submitted form

The tax form section shows its current status and available record details. Depending on the state, you may see an action such as Add Tax Info, Fix form, Refresh, or Update.

When document copies are available, use View to open one or Download to save it. Keep downloaded copies somewhere private. They may contain personal tax information and should not be attached to an ordinary support request.

If a replacement is being reviewed, read the status carefully. The form currently approved for your account and a new submission can be different records.

Check annual forms and delivery preferences

An Annual tax forms section appears when annual forms are available for your account. Eligible US sellers can find their Form 1099-K there after it is ready. This is different from the W-9 or W-8BEN you submitted to provide your own details. Open the section and complete any confirmation the document screen requests.

Delivery preferences are shown with that section when available. Review those controls on the page instead of assuming your general email notification settings also change tax document delivery.

If you see Forms are being prepared, allow the page to finish loading and check again later. Contact support if that message keeps appearing when you expect a document.

If Documents is missing

If Withdraw Funds is available, its tax notice can take you to information your account still needs. Otherwise, follow any tax-information request shown in your account, or ask support where to find the requested form. A missing annual form is not proof of a payment problem or a particular tax outcome.

Read which information your account needs, how to update it, or how to contact support.