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ACCOUNT SUPPORT

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Lost your authenticator and backup codes? Send our team a message and we’ll help you with the next steps.

You don’t need to sign in or provide a 2FA code to contact us. Sending a request won’t turn off your account’s security.

Use an email inbox you can open. We’ll contact you there.

Include your account email if it’s different. Never send passwords, authentication codes, or backup codes.

Still have a backup code? Use it to sign in, then set up a new authenticator in Account Settings.

Only forgot your password? Reset your password.

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